At Itrawala, your privacy and trust are extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us on our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect:

• Personal Information: Name, email address, phone number, billing/shipping address.
  
  
• Payment Information: Payment method details (processed securely via third-party gateways – we do not store your full payment details).
  
  
• Order Details: Products purchased, order history, preferences.
  
  
• Website Usage Data: IP address, browser type, cookies, and analytics to improve your shopping experience.
  
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
  
  
• Communicate order updates, offers, and promotions (if you opt-in).
  
  
• Provide customer support and handle queries.
  
  
• Improve our website, services, and product recommendations.
  
  
• Ensure secure transactions and prevent fraud.
  
  

3. Sharing of Information

We value your trust and do not sell, trade, or rent your personal information.
We may share information only with:

• Trusted third-party service providers (payment gateways, delivery partners, marketing tools) to complete your orders.
  
  
• Legal requirements: If required by law or government authorities.
  
  

4. Cookies & Tracking Technologies

• Our website uses cookies to enhance your browsing experience, save preferences, and analyze website performance.
  
  
• You can disable cookies in your browser settings, but some features of our site may not work properly.
  
  

5. Data Security

We use SSL encryption and secure servers to protect your personal and payment data. However, no system is 100% secure, so we encourage you to safeguard your login details.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
  
  
• Request deletion of your account/data (except where retention is required by law).
  
  
• Opt-out of marketing emails anytime by clicking “unsubscribe.”
  
  

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

📌 Contact Us

Sadar Bazar, Deoli, Tonk, Rajasthan 304804

itrawalabrand@gmail.com

+91 7014627175