itrawalabrand@gmail.com
Free delivery on orders above ₹499/- Navratri Offer pack of 8 + 1 Attar

Policy for Cancellations and Refunds

 

We want your buying experience with us to be seamless because we appreciate your trust. Before making a purchase, please carefully review our cancellation and refund policy.

Cancellation of Order

Order cancellations are accepted up to 24 hours after the order is placed or before it is dispatched, whichever comes first.

Please call our customer service department at [your phone number or email address] to cancel your order.

Orders cannot be canceled once they are processed or sent.

Returns and Refunds

We only accept returns for items that are delivered incorrectly, damaged, or defective.

You must provide us with unboxing pictures or video documentation within 48 hours of delivery in order to seek a return.

The item needs to be in its original packaging, unused, and unopened. Depending on your option, we will start the replacement or refund process as soon as the return is accepted.

Timeline for Refunds Within seven to ten business days, authorized reimbursements will be applied to the original payment method.

The amount may not appear in your account right away, depending on your bank or payment processor.

Items That Are Not Refundable worn or opened goods.

Products bought with discount codes, during sales, or promotions (unless faulty).

Products that are personalized or modified.

Reach Out to Us

If you have any questions about refunds or cancellations, please contact us:

📧 Phone: [your support number] 📧 Email: [your support email]